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Beer Garden Security Assistants

2 security persons at the gate, recommended

 

Reports to: Festival Operations Center, Security Coordinator, Festival Producer, other Coordinators as required

 

Job Purpose: To ensure a safe, secure environment for all Festival people.

  

Qualifications:

  • Must be of legal age in Alberta
  • Must have Alberta ProServe Liquor staff training (available online www.proserve.aglc.ca)
  • The ability to work with little supervision 
  • Good verbal and written communication skills
  • Sensitivity to customer needs

 

Work setting:

  • Outdoors rain or shine
  • Standing and walking
  • Beer Garden
  • Outside bar type setting

 

Timeframe:

  • Friday afternoon to Sunday evening

 

All General Security Duties and Responsibilities: 

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Patrols an area, specific location or roaming as assigned
  • Monitoring and reviewing information from materials, events, or the environment, to detect or assess possible problems
  • Observes and records any security related issues to FOC or Security coordinator as required, an incident report may be required
  • Assists any person who requires help directly 
  • Referring people in need of assistance to the proper coordinator or area of responsibility, ex. first aid, lost & found, etc. 
  • Ensures (along with parking) that the emergency access lane is kept clear
  • As required assists patrons leaving the site 
  • Checking all Festival site locations tents, port-a-potties, etc making sure they are clear at night end
  • All radios signed out must be returned by the same person
  • Ensures a safe, clean and friendly environment
  • Provides a good impression and enthusiastically answers any questions about the festival
  • Understand and complies with the Central Music Fest volunteer regulations and code of ethics 

 

 Beer Garden Specific Security Duties and Responsibilities: 

  • Requires 1 security person for every 50 patrons
  • Counts number of patrons coming and going – coordinator to ensure enough security personnel for patrons in beer garden
  • All patrons of the beer gardens are to have age verified wrist bands and are mandatory for alcohol purchase
  • Completes age identification and comfortably secures wristbands on patronsand views age verification wristbands on re-entry. Requests re-identification if the age verification wrist bands appear tampered with ex: pulled, torn or loose
  • Re-age verify a patron at the request of bartenders
  • Sustain security within beer gardens by roaming, monitoring and maintaining order
  • If patrons are disorderly or disruptive to other patrons, request assistance from security coordinator on how to proceed
  • No alcohol or beer garden cups to leave the beer garden area
  • Requires 1 security person for every 50 patrons

 

Benefits:

  • Ambassadors for the festival – first impression of festival for most performers and guests
  • Opportunity to forge a positive professional relationship with performers and guests
  • Comfortable work environment
  • Volunteers receive t-shirts, food voucher(s), snacks, free camping
  • Meet other volunteers
  • Enjoy some really great music