Festival Operations Centre (FOC) - Dispatch
Reports to: Security Coordinator, Producer and works with volunteer team
Job Purpose: To ensure a safe, secure environment for all Festival people.
Qualifications:
- The ability to work with little supervision
- Good verbal and written communication skills
- Sensitivity to customer needs
Work setting:
- Outdoors rain or shine
- Standing and walking
- Under tent
- Office type setting
Timeframe:
- Friday to Sunday
Duties and Responsibilities:
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Monitors radio use and any emergency communication
- Coordinates emergency requirements with Firemaster, Police, Ambulance and Fire as necessary
- Patrols an area, specific location or roaming as assigned
- Monitoring and reviewing information from materials, events, or the environment, to detect or assess possible problems
- Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
- Assists any person who requires help directly
- Referring people in need of assistance to the proper coordinator or area of responsibility, ex. first aid, lost & found, etc.
- Observes and records any security related issues, an incident report may be required
- Ensures (along with parking) that the emergency access lane is kept clear
- As required assists patrons leaving the site
- Checking all Festival site locations tents, port-a-potties, etc making sure they are clear at night end
- All radios signed out must be returned by the same person: monitor sign in - sign out, store radios overnight, ensures all radios are returned
- Ensures a safe, clean and friendly environment
- Provides a good impression and enthusiastically answers any questions about the festival
- Understand and complies with the Central Music Fest volunteer regulations and code of ethics
Benefits:
- Ambassadors for the festival – first impression of festival for most performers and guests
- Opportunity to forge a positive professional relationship with performers and guests
- Comfortable work environment
- Volunteers receive t-shirts, food voucher(s), snacks, free camping
- Meet other volunteers
- Enjoy some really great music